Welcome to WebChatAgent

WebChatAgent is an AI-powered chatbot platform that lets you create intelligent chatbots trained on your own data. Whether you need customer support automation, internal knowledge management, or lead generation — WebChatAgent provides the tools to build, deploy, and manage chatbots with ease.

What this means in practice: you point the platform at your website and upload a few documents, it reads and indexes that content, and within minutes you have a chat bubble on your site that answers visitor questions using your information — not generic internet knowledge.

Key Features

• AI-Powered Chatbots (RAG) — Train chatbots on your website content, documents, and custom data using Retrieval-Augmented Generation for accurate, context-aware answers.
• Live Chat with Human Takeover — Seamlessly hand off conversations from the AI to a human agent when needed.
• Knowledge Gap Detection — Automatically identify questions your chatbot can't answer so you can improve your content.
• AI Team Wiki — Build an internal knowledge base your team can query using natural language.
• API Connectors — Connect external data sources to enrich your chatbot's responses with real-time information.
• MCP Server Support — Extend your chatbot's capabilities with Model Context Protocol servers.
• WhatsApp Integration — Reach your customers on WhatsApp directly from WebChatAgent.
• Website Widget — Embed a chat widget on any website — WordPress, Shopify, Wix, Squarespace, or any custom site.
• Multi-Language Support — Serve customers in their preferred language with automatic language detection.
• GDPR Compliant — All data is hosted in Germany (EU), ensuring full compliance with European data protection regulations.
• Per-Plan Pricing — Pay per plan, not per agent. Scale without unexpected cost increases.

Who Is WebChatAgent For?

WebChatAgent is designed for teams and businesses of all sizes:

• Small and mid-sized businesses automating support without a dedicated CS team.
• Mid-market and enterprise teams that prefer self-service onboarding over multi-month sales cycles, with a dedicated Enterprise / white-label tier for regulated and multi-brand setups.
• Agencies building and reselling chatbot solutions for their clients.
• E-commerce stores that want to assist shoppers 24/7 with product questions and order information.
• Support teams aiming to reduce ticket volume and response times.
• Nonprofits seeking affordable AI tools to engage with their communities.

Plans at a Glance

"Agents" are separate chatbots (e.g. one for your shop, one for internal docs). "Training content" is the total amount of text the platform indexes from your sites and files, measured in characters — roughly 1 million characters per 200–300 typical web pages. "Messages/month" counts each AI answer your bots send.

Tip: You can start with the Free plan — no credit card required. Every new account also gets a 14-day Premium trial automatically, so you can test the paid features before deciding. Upgrade anytime as your needs grow.

For detailed plan information, see Plans & Billing.