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Integrations Overview

Your chatbot lives in the WebChatAgent dashboard, but it only helps people once it's on your site or in your messaging apps. This section shows how to put it there. Most integrations are a single copy-paste; a few connect your chatbot to outside data and tools.

Put the chatbot on your website

These all embed the same small script. Pick the guide for your platform — the steps differ, the snippet doesn't.

  • Website Embed — The universal method. Paste one script tag and a custom element into any HTML page. Start here if your platform isn't listed below.
  • WordPress Plugin — Free plugin from the WordPress directory. Paste your Chatbot ID, flip a switch, done. No theme editing.
  • Shopify — Add the widget to your store via the Theme Editor or theme.liquid. No app to install.
  • Wix — Drop the snippet into a Wix HTML embed element and show it on all pages.
  • Squarespace — Paste the snippet into Code Injection (Footer). Works on every plan.
  • Webflow — Add it site-wide via Site Settings → Custom Code, or per page.

Reach people on messaging

  • WhatsApp Business — Connect your WhatsApp Business number so your AI answers WhatsApp messages with the same trained knowledge it uses on your site.

Connect live data and external tools

These let the chatbot do more than answer from your content — it can look up an order, check stock, or trigger an action.

  • API Connectors — Point the chatbot at any REST API so it can fetch real-time data: order status, inventory, account info, CRM records.
  • MCP Servers — Give the chatbot tools through the Model Context Protocol standard, with per-tool on/off control.
  • Zapier (MCP) — Connect Zapier's MCP server so your chatbot can act across thousands of apps.

Which one do I need?

Most people only need one website method. If your site runs on WordPress, use the WordPress Plugin — it's the least technical. On any other platform, use Website Embed or the matching platform guide. Add WhatsApp when you want to answer messages, not just website chats. Reach for API Connectors, MCP Servers, or Zapier only when the chatbot needs to pull live data or take actions.