Zapier Integration

Connect your WebChatAgent chatbot to thousands of apps through Zapier using the Model Context Protocol (MCP). This lets your chatbot trigger actions and retrieve data from external services.

Prerequisites

• A Zapier account (zapier.com)
• A WebChatAgent account on the Basic plan or above (MCP support required)
• A configured chatbot with trained data

Quick Start

1. Open your chatbot in the WebChatAgent dashboard.
2. Go to the MCP Servers tab and click Add MCP Server.
3. Enter the Zapier MCP server URL — Zapier provides this in their MCP integration settings.
4. Add authentication headers if required by Zapier.
5. Enable the tools you want the chatbot to access (e.g., send email, create spreadsheet row).
6. Test the integration by asking your chatbot to perform an action connected through Zapier.

How It Works

WebChatAgent communicates with Zapier's MCP server to discover available tools and execute actions. Your chatbot can automatically decide when to use these tools based on the conversation context.

Security Best Practices

• Use API keys with minimal permissions for Zapier connections
• Regularly review enabled tools and disable any you no longer need
• Monitor usage through the WebChatAgent dashboard
• Keep your MCP server credentials confidential