Bookings
The Bookings page displays all appointments scheduled by visitors through the chatbot. Requires the Appointments tool to be enabled in your chatbot configuration.
Bookings Table
Each booking is displayed with the following columns:
| Column | Description |
|---|---|
| Chatbot | The chatbot that booked the appointment |
| Summary | Appointment subject or title |
| Customer | Visitor's name and email address |
| Start | Appointment start date and time |
| End | Appointment end date and time |
| Provider | Calendar provider — Local or Google Calendar |
| Timezone | Visitor's timezone |
| Created At | When the booking was made |
Calendar Providers
Bookings sync with your configured calendar:
- Local — Managed within WebChatAgent's built-in calendar
- Google Calendar — Synced directly with your Google Calendar account
Actions
- CSV export — Export bookings to CSV (requires a paid plan)
- Bulk delete — Select and remove multiple bookings at once
Setup
To start receiving bookings, enable the Appointments tool in your chatbot's tool configuration and connect your preferred calendar provider.