WhatsApp Integration

Let your customers interact with your AI chatbot directly through WhatsApp. The chatbot answers messages using your trained data — just like it does on your website.

Prerequisites

• A Meta Business Account (business.facebook.com)
• WhatsApp Business API access through your Meta Business account
• A WebChatAgent chatbot with trained data

Quick Start

1. Open your chatbot in the WebChatAgent dashboard.
2. Go to the WhatsApp tab in the chatbot settings.
3. Connect your Meta Business Account by following the authentication flow.
4. Select your WhatsApp phone number from the available numbers in your Meta account.
5. Configure the webhook — WebChatAgent provides the webhook URL to enter in your Meta app settings.
6. Test the connection — Send a message to your WhatsApp number and verify the chatbot responds.

How It Works

When a customer sends a message to your WhatsApp Business number, WebChatAgent receives it via the WhatsApp Business API, processes it with your chatbot's trained data, and sends the AI-generated reply back through WhatsApp.

Availability

WhatsApp integration is available on all plans. Standard WhatsApp Business API costs from Meta may apply.